I know the frustration of trying to groove to your favorite tunes while conquering the gaming world on your PS5, only to find out that Apple Music is not playing nice.
In this blog post, we’ve tackled the common issue of Apple Music not working on your PS5.
Here’s a quick summary of the six fixes we’ve discussed:
- Check Your Internet Connection: Ensure your PS5 is connected to a stable internet connection, as a poor connection can lead to music streaming issues.
- Update Your PS5 and Apple Music App: Keep your console and the app up to date to ensure they work together seamlessly.
- Reinstall the Apple Music App: If updates don’t work, try uninstalling and reinstalling the app to resolve any conflicts.
- Check Your Apple ID and Subscriptions: Verify your Apple ID details and ensure your Apple Music subscription is active and not expired.
- Adjust Parental Controls and Restrictions: Review and adjust any parental controls or restrictions that might be blocking access to Apple Music.
- Try a Factory Reset (as a Last Resort): As a last-ditch effort, consider a factory reset of your PS5, but be sure to back up your data, as this process erases everything.
1. Check Your Internet Connection
Before diving into the technical stuff, let’s start with the basics. Ensure your PS5 is connected to the internet and that the connection is stable. A solid internet connection is crucial for streaming music through Apple Music. If your connection is shaky, it could be the root cause of your problem.
To check your internet connection:
- Navigate to “Settings” on your PS5.
- Go to “Network.”
- Select “Test Internet Connection.”
If your connection fails the test or isn’t as robust as you’d like, consider rebooting your router or connecting to a wired Ethernet connection for a more stable experience.
2. Update Your PS5 and Apple Music App
Outdated software can often cause compatibility issues. To make sure your PS5 and Apple Music app are on the same page:
- On your PS5, go to “Settings.”
- Choose “System” and select “System Software.”
- If an update is available, install it.
Now, for the Apple Music app:
- Head to the PlayStation Store.
- Search for the Apple Music app.
- Check for any updates and install them.
Keeping both your console and the app up to date is vital for ensuring they work seamlessly together.
3. Reinstall the Apple Music App
If the first two steps don’t do the trick, it’s time to give your Apple Music app a clean slate. Here’s how to reinstall it:
- From the PS5 home screen, go to “Settings.”
- Select “Storage” and then “Console Storage.”
- Find and select “Apple Music.”
- Choose “Options” and then “Delete.”
Once you’ve uninstalled the app, head back to the PlayStation Store, search for Apple Music, and reinstall it. This can sometimes resolve any conflicts or glitches that were causing the problem.
Remember, it’s crucial to restart your PS5 after reinstalling the app to ensure all changes take effect.
4. Check Your Apple ID and Subscriptions
Sometimes the simplest solution can be the most effective. If Apple Music on your PS5 isn’t working, it’s essential to make sure that your Apple ID and subscriptions are in order. Here’s what you should do:
- On your PS5, open the Apple Music app.
- Go to “Settings.”
- Check your Apple ID details to ensure they are accurate.
- Verify your Apple Music subscription status. It should be active and not expired.
If your subscription has expired, you’ll need to renew it. Make sure you’re using the same Apple ID on your PS5 that you used when you subscribed to Apple Music.
5. Adjust Parental Controls and Restrictions
Sometimes, parental controls and restrictions can limit certain features, including Apple Music, on your PS5. To check and adjust these settings:
- Go to “Settings” on your PS5.
- Select “Family and Parental Controls.”
- Review the settings and ensure that nothing is blocking access to Apple Music.
Adjusting these controls might be all it takes to get your music flowing again. Just be sure to make the necessary changes responsibly if you’re sharing your PS5 with family members.
6. Try a Factory Reset (as a Last Resort)
If you’ve tried all the previous fixes and Apple Music is still refusing to cooperate, it’s time to consider a factory reset. This is the nuclear option and should only be attempted if you’ve exhausted all other possibilities. Be warned: A factory reset will erase all your data, so be sure to back up your game saves and other essential content before proceeding.
Here’s how to perform a factory reset on your PS5:
- Go to “Settings.”
- Select “System” and then “System Software.”
- Choose “Reset Options.”
- Follow the on-screen instructions to perform a factory reset.
After the reset, you’ll need to set up your PS5 again from scratch, including re-downloading apps and games. It’s a drastic measure, but it can often resolve persistent issues.
