If you’re like me, you’re no stranger to the adrenaline-pumping world of Apex Legends.
However, there’s nothing more frustrating than trying to jump into a game, only to be met with that dreaded black screen on your PS5.
What causes the black screen issue in Apex Legends on PS5?
The black screen issue in Apex Legends on PS5 can be caused by a variety of factors, including outdated system or game software, video output settings mismatches, corrupted game files, overheating, or even hardware-related problems.
In this blog post, we’ve tackled the frustrating issue of the black screen in Apex Legends on the PS5.
Here’s a quick summary of the key points:
- Make sure your PS5 and Apex Legends game are up-to-date with the latest software updates to avoid compatibility issues.
- Clearing the PS5’s cache can often resolve various in-game problems, including the black screen.
- Ensure your PS5’s video output settings match your TV or monitor’s capabilities to avoid display mismatches.
- If all else fails, consider reinstalling Apex Legends to eliminate any corrupted game files.
- Overheating can also lead to a black screen issue, so ensure your PS5 is well-ventilated and cool.
- If you’ve exhausted all these fixes and still face the black screen problem, don’t hesitate to contact PlayStation support for advanced troubleshooting.
1. Check for System Updates
The first step in troubleshooting a black screen issue on your PS5 is to ensure that your system software is up-to-date. Here’s how you can do it:
Step 1: Go to the PS5 Home Screen.
Step 2: Navigate to Settings (the gear icon).
Step 3: Select System.
Step 4: Choose System Software.
Step 5: If there’s an update available, you’ll see a notification. Click Update Now and let your PS5 work its magic.
Outdated system software can sometimes cause compatibility issues with games, including Apex Legends. Updating your PS5 may resolve the black screen problem. So, make sure you’re running the latest version.
2. Check for Game Updates
Apex Legends, like any other online game, receives regular updates to fix bugs and improve performance. A black screen issue can sometimes be linked to outdated or corrupted game files. To check for game updates, follow these steps:
Step 1: From the PS5 Home Screen, highlight Apex Legends.
Step 2: Press the Options button on your controller.
Step 3: Select Check for Update.
Step 4: If an update is available, download and install it.
Updating Apex Legends can often resolve issues with the game, including black screen problems. Don’t forget to keep your game up-to-date!
3. Clear Cache and Reboot
If your PS5’s cache is cluttered with unnecessary data, it can sometimes lead to in-game issues like the black screen. Here’s how to clear the cache and give your console a fresh start:
Step 1: Turn off your PS5 completely (not rest mode).
Step 2: Unplug the power cord from the back of the console.
Step 3: Wait for about 30 seconds.
Step 4: Plug the power cord back in.
Step 5: Turn on your PS5.
By doing this, you’re essentially clearing the cache, and it can help resolve a range of issues, including the black screen problem in Apex Legends.
4. Adjust Video Output Settings
Sometimes, the black screen issue in Apex Legends can be caused by mismatched or incompatible video output settings on your PS5. To adjust these settings, follow these steps:
Step 1: Go to the PS5 Home Screen.
Step 2: Navigate to Settings (the gear icon).
Step 3: Select Screen and Video.
Step 4: Choose Video Output Information.
Step 5: Make sure your display settings match your TV or monitor’s capabilities. If unsure, select Automatic.
Step 6: Save your settings.
By ensuring that your PS5’s video output settings match your display’s capabilities, you can eliminate potential causes of the black screen problem.
5. Reinstall Apex Legends
If all else fails and you’re still dealing with the dreaded black screen, it might be time to go for a clean slate. Reinstalling Apex Legends can resolve any lingering issues with the game files. Here’s how to do it:
Step 1: Highlight Apex Legends on the PS5 Home Screen.
Step 2: Press the Options button on your controller.
Step 3: Select Delete.
Step 4: After the game is deleted, head to the PlayStation Store.
Step 5: Re-download and install Apex Legends.
Keep in mind that reinstalling the game can take some time, but it’s a step that often does the trick for resolving persistent issues, including black screen problems.
6. Monitor Your PS5’s Temperature
In some cases, overheating can lead to unusual issues like the black screen. Ensure your PS5 is well-ventilated and placed in a cool environment. If you suspect overheating might be the culprit, consider using a cooling fan designed for the PS5 to maintain optimal temperature levels. Keeping your PS5 cool can help prevent various issues, including the black screen.
FAQs
Q2: I’ve updated my PS5 and Apex Legends, but I still have a black screen. What should I do?
A: If you’ve updated both your system and the game and still encounter the black screen, you can try clearing your console’s cache, adjusting video output settings, and, if all else fails, consider reinstalling Apex Legends.
Q3: How do I prevent overheating issues on my PS5?
A: To prevent overheating, make sure your PS5 is placed in a well-ventilated area with plenty of space around it. You can also use cooling fans designed for the PS5 to help maintain optimal temperature levels and prevent overheating-related issues.
Q4: Should I contact PlayStation support if the black screen issue persists?
A: Yes, if you’ve tried all the suggested fixes and the black screen problem still persists, it’s a good idea to contact PlayStation support. They can provide more advanced troubleshooting and assistance, including potentially addressing hardware-related problems.
Q5: Will reinstalling Apex Legends delete my in-game progress?
A: No, reinstalling Apex Legends on your PS5 will not delete your in-game progress. Your progress and account data are usually stored on the game servers, so you won’t lose any of your hard-earned achievements or unlocks.
Q6: Can the black screen issue be related to my TV or monitor?
A: Yes, it’s possible that the issue could be related to your TV or monitor. Make sure your display settings on the PS5 match the capabilities of your TV or monitor to eliminate any compatibility issues.
