12 Ways to Troubleshoot Discovery Plus Not Working on Vizio TV 😕

Hey there, fellow streaming enthusiasts! 👋 Are you facing a bit of a pickle with your Vizio TV and Discovery Plus? Don’t fret – you’re not alone!

Glitches happen, but luckily, we’ve got some tricks up our sleeves to help you get back to binging your favorite shows in no time. 📺🍿

1. Check Your Internet Connection 🌐

Alright, before we dive into anything too complicated, let’s start with the basics. Is your internet connection on point? Sometimes, streaming issues can simply be due to a weak or unstable connection. 📶

So, take a moment to double-check your Wi-Fi or Ethernet connection. Try restarting your router, or moving your Vizio TV closer to it for a stronger signal. This can often do the trick and get Discovery Plus running smoothly again.

2. Clear Those App Caches 🚿

Ah, app caches – those sneaky little data bits that can gum up the works. If Discovery Plus is acting wonky, clearing its cache might just do the magic. Here’s how:

1. On your Vizio TV remote, hit the V button to open the app dashboard.
2. Highlight the Discovery Plus app and press the yellow button with three dots (Options).
3. Choose Info > Manage app > Clear cache.
4. Confirm your action and restart the app.

This little cleanup might be all you need to get things back to normal.

3. Update the App 🔄

Hey, we all need a little update now and then – apps included! If Discovery Plus isn’t cooperating, it might be due to an outdated version. Let’s fix that:

1. Head to your Vizio TV’s app store – you can find it on the home screen.
2. Search for Discovery Plus.
3. If an update is available, hit that Update button.
4. Once updated, relaunch the app and cross your fingers for a smooth experience.

Updating might not just fix bugs but could also bring in some cool new features. Win-win, right?

4. Double-Check for System Updates 🔄

Hold up, we’re not done with the updating stuff just yet. Sometimes, the whole system needs a little TLC to get your apps back in line. Here’s how to do it:

1. On your Vizio TV remote, press the Menu button.
2. Go to System > Check for Updates.
3. If an update is available, let your TV work its magic and install it.
4. Once it’s done, restart your TV and give Discovery Plus another shot.

Updating the system might help resolve compatibility issues and give your TV and apps a fresh start.

5. Uninstall and Reinstall the App 🔄

Sometimes, a fresh start is all you need. If Discovery Plus is still throwing a fit, let’s give it a clean slate:

1. Navigate to the Vizio TV’s app dashboard using the V button on your remote.
2. Find the Discovery Plus app and press and hold the OK button.
3. Choose Delete or Uninstall (whichever option appears).
4. Head over to your TV’s app store, search for Discovery Plus, and reinstall it.
5. After installation, launch the app and see if it behaves.

Reinstalling the app can often fix any underlying issues that might have crept in.

6. Check for Firmware Updates 🌟

Wait, don’t skip this one! Firmware updates might not sound as exciting as new episodes, but they can be the key to resolving compatibility woes. Here’s what you need to do:

1. Press the Menu button on your Vizio TV remote.
2. Navigate to System > System Information.
3. Look for your TV’s current firmware version.
4. Visit the Vizio website and compare your version to the latest available.
5. If an update is available, follow the instructions to download and install it.

Firmware updates can work wonders, so don’t underestimate their power!

7. Check for Vizio TV Software Updates 🖥️

Hold on tight, we’re still in the update zone! Vizio TV software updates can sometimes have a hand in app issues. Let’s get your TV’s software up to speed:

1. Press the Menu button again.
2. Navigate to System > Check for Updates (just like before).
3. If a software update is available, initiate it.
4. Wait patiently for the update process to finish.
5. Restart your TV and test Discovery Plus.

Updating your TV’s software can give it that extra boost it needs to run apps without a hitch.

8. Give Your TV Some Rest 😴

Here’s a simple one that often gets overlooked – give your TV a break! Electronic devices need a breather too, you know. Turn off your Vizio TV and unplug it from the power source for a few minutes. This can help reset any internal settings that might be causing issues.

After the mini vacation, plug it back in, power it up, and check if Discovery Plus is back on track.

9. Tweak Your DNS Settings 🌐

Hold up, don’t be scared by the techie lingo – this one’s easier than it sounds. Sometimes, your TV’s default DNS settings might be causing the problem. Here’s how to change them:

1. Grab your remote and hit the Menu button.
2. Navigate to Network > Manual Setup.
3. Select Primary DNS and input a new DNS server address (Google’s 8.8.8.8 is a solid choice).
4. Confirm, save changes, and restart your TV.
5. Launch Discovery Plus and see if the issues are history.

A simple DNS tweak can sometimes work wonders for app performance.

10. Consider a Factory Reset 🔄

If all else fails, it might be time to give your Vizio TV a clean slate with a factory reset. But be warned – this should be your last resort, as it’ll wipe all your personalized settings. Here’s how to do it:

1. Navigate to System > Reset & Admin using your remote.
2. Choose Reset TV to Factory Defaults.
3. Confirm your choice and let the TV do its thing.
4. After the reset, set up your TV again and install Discovery Plus.

A factory reset can sometimes eliminate stubborn issues that other solutions can’t touch.

11. Consider Using a Different Device 📱

Okay, okay, this might not technically fix the issue on your Vizio TV, but it’s worth considering as a temporary workaround. If Discovery Plus just won’t cooperate on your TV, consider using a tablet, smartphone, or computer to stream your favorite shows. This way, you won’t miss out on all the action while you sort out the TV hiccup.

12. Contact the Pros 🛠️

If you’ve tried everything and the problem still persists, it might be time to let the experts take over. Reach out to Discovery Plus customer support or Vizio’s technical support. They’re equipped to handle the trickiest of issues and can guide you through the troubleshooting process step by step.