If you’re reading this, chances are you’ve run into the frustrating issue of your Fubo TV free trial not working. Don’t worry; you’re not alone. I’ve been there too. But I’m here to help.
Here’s a concise summary of the 10 steps to take when your Fubo TV free trial isn’t working:
- Check Your Internet Connection: Ensure you have a stable and fast internet connection.
- Clear Your Browser Cache: Delete cache and cookies if you’re using the website.
- Update Your Browser: Make sure your browser is up to date for compatibility.
- Disable Browser Extensions: Turn off extensions that might interfere with Fubo.
- Contact Fubo TV Support: Reach out to their responsive customer support for assistance.
- Try Another Device: Switch to a different device to isolate the problem.
- Check for Service Outages: Investigate if there are reported outages on Fubo’s end.
- Test with Another Streaming Service: Check if other streaming services work on your device.
- Update the Fubo TV App: Ensure your Fubo TV app is up to date for optimal performance.
- Double-Check Your Billing Information: Verify that your billing info is accurate to resolve account-related issues.
1. Check Your Internet Connection
Before you go down the rabbit hole of technical troubleshooting, let’s start with the basics. Your internet connection is the lifeblood of any streaming service, and Fubo TV is no exception. Ensure you have a stable and reasonably fast connection. If your internet is wonky, that could be the root cause of your Fubo trial not working correctly.
- Solution: Reset your router, restart your modem, or connect to a different Wi-Fi network. Sometimes, a simple reset does wonders.
2. Clear Your Browser Cache
If you’re using the Fubo TV website to access your free trial, it’s essential to keep your browser in check. Old cache and cookies can cause all sorts of issues, like freezing or buffering.
- Solution: Clear your browser cache and cookies. Here’s how to do it for common browsers:
- Google Chrome: Click the three dots in the top right > Settings > Privacy and Security > Clear Browsing Data.
- Mozilla Firefox: Click the three lines in the top right > Options > Privacy & Security > Clear Data.
- Safari: Click History > Clear History.
3. Update Your Browser
Outdated browsers can lead to compatibility issues. To ensure your Fubo free trial runs smoothly, make sure your browser is up to date.
- Solution: Visit your browser’s official website and download the latest version.
4. Disable Browser Extensions
Extensions can be a double-edged sword. While they add functionality, they can also clash with your streaming experience. Some ad-blockers, for instance, might interfere with Fubo.
- Solution: Disable browser extensions one by one and see if one of them is causing the trouble. You can usually do this by going to your browser’s extension or add-on settings.
5. Contact Fubo TV Support
If all else fails, it’s time to get in touch with the pros. Fubo TV’s customer support is known for being quite responsive and helpful. They might be able to pinpoint the exact issue and guide you through a solution.
- Solution: Visit the Fubo TV website and look for their customer support or contact page. Reach out to them via live chat, email, or phone.
6. Try Another Device
Sometimes, the problem might be specific to the device you’re using. If your Fubo TV free trial isn’t working on your laptop, it could work just fine on your smartphone or smart TV.
- Solution: Switch to another device and see if the issue persists. This can help identify whether the problem is with the service or the device itself.
7. Check for Service Outages
Fubo TV, like any other online service, can experience outages or technical difficulties on their end. It’s worth checking if there are any reported outages that might be causing your troubles.
- Solution: Visit Fubo TV’s official social media channels or outage reporting websites to see if other users are experiencing similar issues. You can also check the Fubo TV status page for real-time updates.
8. Test with Another Streaming Service
To rule out whether the issue is specific to Fubo TV or a more general problem with your internet or device, try streaming content from another service like Netflix or YouTube.
- Solution: If other streaming services work fine, it’s more likely that the issue is with Fubo TV itself. If multiple services have problems, then it might be a broader issue with your internet or device.
9. Update the Fubo TV App
If you’re using the Fubo TV app on a mobile device or smart TV, it’s crucial to keep the app updated. Outdated apps can lead to compatibility issues and poor performance.
- Solution: Visit your device’s app store (e.g., Apple App Store or Google Play Store) and check for updates to the Fubo TV app. Download and install any available updates.
10. Double-Check Your Billing Information
Fubo TV’s free trial usually requires you to provide billing information, even though you won’t be charged during the trial period. Sometimes, an issue with your billing information can prevent access to the trial.
- Solution: Log in to your Fubo TV account and verify that your billing information is accurate and up to date. This simple step can resolve issues related to account verification.
